What times are you open?
Operation timings at Heathrow Airport from 5am till 11pm (booking enquiries 9am till 5pm).Service provide reserve the right to collect the customer from Airport to car park after 11pm till 12 pm, if arranged in advance. Out of service hours charge applies.Car Park and Office will be closed for Christmas, Boxing Day, New Years Eve and New Years Day.

How can I book?
You can book using our safe and secure online payment system. Pay by a credit or debit card, if you have any problems or queries you can or call us on 0208 226 6789. Use discount Code : EPFAQ6 to get 6% off

Why should I book in advance?
Booking in advance can not only save you up to 30%, but also allows you to travel safe in the knowledge that you have a parking space reserved for you. Booking early will give you a better price than if you wait till nearer the time, in a similar way to booking a holiday with a travel agent. The nearer to the time you book it, the more expensive it will be. Airport parking can get very busy especially during peak holiday periods and by leaving it to the last minute you may find that there are no spaces available. Use discount Code : EPFAQ6 to get 6% off

How far in advance do I have to book?
You can book your car parking at anytime, even for today if you wanted to. The booking process only takes a few minutes.

Can I make an Airport parking booking for today?
Yes, but only if our car park has a space available. However, please note, that if booked after 8pm to commence for the following day before 8am, we need you to contact us to confirm your booking.

Is there a further discount for booking more than one car at the same time?
There is 5% off for any additional car booked for the same dates and time.

Is your booking system secure?
Our booking system is completely secure as it is protected by 128 bit SSL encryption.

I haven't received my booking confirmation?

Your airport parking booking confirmation is emailed to you as soon as your policy is purchased. If you haven not received your policy confirmation email please:
1. Make sure that your confirmation has not been filtered to your junk mail or spam folder. Please make sure that we are added to your list of recognised senders.
2. Double check that that correct email address was entered when you booked. If you have lost or deleted your confirmation please contact us and we'll be delighted to update your correct email address and re-send your email confirmation.
3. For private servers/email hostings, please contact your IT team. Due to security setting, they might be blocked.

Does my booking times have to be exact?
We only require approximate arrival and return times as we understand at certain times the traffic can cause you problems. But if you’re booking a Meet and Greet we would be very grateful if you please call us know if you are going to be severely delayed or early to avoid any waiting.

What if I go over my booked parking period?
Not a problem. If you are severely delayed by 2 hours or more or simply want to extend your break you can contact us on 0208 226 6789 or info@europarkingheathrow.co.uk. You will then be required to pay for the extra days parking, either straight away or on your return.

What if my flight is delayed?
If you find your flight is delayed, don't worry. If it is a matter of hours this won't be a problem.Though we would appreciate your notification of delay.However, if you go past 23:00 till midnight ,you will have to pay £25 for an extra days parking plus £20 for delivering the car after midnight.

Can I leave my car for an extra day?
Yes! On your return you can then pay for the extra day/s.

Can I book a car parking space if I have a van or SUV ?

Yes, you can . There would be £15 per day addtional charge for van (Sprinter/Transporter/Vito/Traffic), SUV (not more than 6 ft and 3 inch height and not 17 seater) payable to the driver on drop off. This charge is not included in online price. So, please give us call on 0208 226 6789 to make such bookings.Trailers, bus or motor homes are not accept.

Can I pay by cheque?
No, unfortunately due to the fact that prices are subject to daily change the payment must be instant by means of credit or debit card.

How do I amend or cancel my booking?
You can amend or cancel a booking preferably by email at info@europarkingheathrow.co.uk but if it is at short notice can you please call us.

Do I have to leave my car keys while I am away?
Yes, you are required to leave your keys as the car parks staff will need to move your car. They are fully covered by comprehensive insurance to do this.

What are the directions to Heathrow Airport?
Please refer to Google Maps to plan your route to Heathrow Airport

I am due to meet you at the terminal, where do I meet the representive?
At terminals 1,2 and 5 the chauffer will meet you in the short stay car park and for teminal 3, 4 the representive will pick from outside the departures Read More. The confirmation email you will receive upon booking will have this information in detail for you. For any other questions please call us on 0208 226 6789.